Request account deletion.
You can start a deletion request here even if you no longer have the app. The account email starts the request; identity and account ownership must be verified before removal.
What happens next
- Submit the email used for your FFL Field Ops account.
- We will contact that address to verify the request.
- After verification, we target completion within 30 calendar days. If organization ownership, billing, security, provider processing, or a legal retention requirement needs more time, we will explain the reason and updated timing.
- We will confirm completion and identify any limited categories retained for a specific organization, security, billing, dispute, provider, or legal purpose.
If you can still sign in, you can also use Settings → Delete account in the mobile app. Deleting the owner sign-in does not silently delete the organization's retained operational records or records held in its FastBound account.
Because each organization has one owner account and one FFL Field Ops user, the organization must be closed before its owner sign-in can be deleted. Subscription cancellation is a separate action.
Account deletion removes identified app-owned account data from the device after server confirmation. Copies you exported, saved, shared, backed up, or placed in another app or provider remain under that destination's control. See the Privacy Policy and Important Limitations.